Terms And Conditions

By booking with Sevayu Ayurveda Resort, you acknowledge that you have read, understand and agree to be bound by the following terms. If you make a booking on behalf of others, you guarantee that you have the authority to accept and do accept these terms on behalf of others.

    1. Accuracy of Information

You consent that all information provided for yourself and for others is accurate to the best of your knowledge and in case of any fraudulent intent, you take full responsibility for the cost and the consequences of such action.

    2. Financial Obligation

You take full financial responsibility for the services you request and that you are using your credit card and it has sufficient balance to cover the cost of the services requested. Sevayu Ayurveda Resort reserves the right to obtain validation of your credit card details before providing you with any services or products.

    3. Booking on behalf of Others

By booking on behalf of other participants, you are financially responsible to make all payments on their behalf. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate, including their medical information.

    4. Required Medical Information

You agree to complete the medical forms honestly and to disclose all relevant medical information accurately including any pre-existing medical conditions which may impact the effectiveness of the treatments. Pregnancy is considered a medical condition and must be disclosed at the time of booking.

    5. Special Requirements

Any special requirements must be disclosed to Sevayu Ayurveda Resort at the time of booking. All food allergies and dietary restrictions must be disclosed and we will try our best to accommodate you.

    6. Emergency and Cancellations

If you need to cancel due to an emergency or otherwise 3 weeks prior to your stay with us, you will get your refund minus $100 for processing cost. No refunds are available to cancel within 3 weeks but we can extend, reschedule or transfer your package with an additional $100 for processing cost.

    7. Travel Documents

It is your responsibility to have all valid travel documents upon entering Cuba including any vaccine requirements.

    8. Privacy Policy

All of your personal information collected is secure based on our Privacy policy.  Please refer to our privacy policy for more details.