Frequently Asked Questions (FAQ)
1. What is the booking Process?
2. What is included in the packages price?
3. What is not included in the package price?
4. Can I book my retreat in advance with some deposit money?
5. What Airlines fly to Havana or Varadero?
6. What is the transportation cost from the airport to the resort? 
7. Is there any effect of the Cuban crisis, like electricity and food, in your resort?
8. Do I need to take Travel Medical Insurance for travelling to Cuba?
9. Do you provide food during our stay at your resort?
10. Do you serve vegetarian or Non-vegetarian?
11. What accommodations do you provide?
12. Is it a 4-star or 5-star facility?
13. Is your resort near the beach?
14. What should I pack?
15. Do you have laundry facilities?
16. Do you have a gym at your facility ?
17. What does a typical day look like at your resort?
18. Will we have a contact once we get to Cuba?
19. What if I have an emergency and must cancel my trip?
Travel Documents

Visa for CubaThose travelling with Canadian passports do not require a visa to travel to Cuba. If you are travelling with any other passport, please check the requirements for your specific country of travel.

Advance Information for Travelers:

This is an additional form for all travelers to fill out. You can find the form here https://dviajeros.mitrans.gob.cu/inicio

On the top right corner is where you can choose your preferred language for the form. Once you get to the actual form, you have to fill out all the personal info first, here are answers to some questions that the form
contains.

Name of where you are going: La Pradera

Province: La Habana

Municipality: Playa

**If you have any difficulty with the form, please let us know and we will assist you.

Travel Documents

Visa for CubaThose travelling with Canadian passports do not require a visa to travel to Cuba. If you are travelling with any other passport, please check the requirements for your specific country of travel.

Advance Information for Travelers:

This is an additional form for all travelers to fill out. You can find the form here https://dviajeros.mitrans.gob.cu/inicio

On the top right corner is where you can choose your preferred language for the form. Once you get to the actual form, you have to fill out all the personal info first, here are answers to some questions that the form contains.

Name of where you are going: La Pradera

Province: La Habana

Municipality: Playa

**If you have any difficulty with the form, please let us know and we will assist you.